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New Online Casinos vs. Established Online Casinos

When you’re considering a new online casino, it’s a good idea to compare it to an established site that you already know is high quality. To see what we mean, consider CasiPlay and JackpotCity, which have been live since 2019 and 1998 respectively.


Microgaming and Evolution Gaming, both world-renowned casino software developers, power JackpotCity. CasiPlay also uses these brands, along with Play ‘n GO, Quickspin, Betsoft, NetEnt and several other respected companies.

Both are among the top online casinos in Canada in terms of their functionality, navigability and the user-friendliness of their sites. You will be able to find the information and games you are looking for without any problems in either lobby.

CasiPlay does have a fresher and more dynamic interface than JackpotCity, which may simply because it is a new online casino and as such its graphics have just been designed. Both sites are responsive and can be accessed in the browser of your choice, although JackpotCity does have the added bonus of also allowing you to download and install the software to your desktop.

Entertainment Selection

When you start playing at CasiPlay or JackpotCity, you’ll know immediately that you are at one of the top online casinos in Canada. The older establishment has over 400 games, including a live dealer section with classic table games, and Random Number Generation Blackjack, Baccarat, Roulette, Video Poker, Scratchcard, Keno and slots titles.

Since more software companies power the new online casino, it makes sense that their offering is larger; you can access over 600 games here. They offer the same gaming types as JackpotCity, but there are more releases in each section. This is especially noticeable with the live dealer offerings, where instant-win games complement the table options.

Mobile Accessibility

These days, all top online casinos in Canada need to be equally accessible on tablets, smartphones and desktops. That’s definitely the case with both of these sites, which can be played in your mobile browser. If you’re using an iPhone, iPad or Android device, you can also download and install the app in both instances. The games are all developed or adapted to work perfectly with smartphone and tablet screen displays and processing units.

Bonuses and Promotions

JackpotCity has always been known as one of the top online casinos in Canada for generous Welcome Bonuses. New players are given a total of up to $1600 in extra funds; spread out as 100% Match Bonuses across their first 4 deposits.

CasiPlay also welcomes new online casino members with 4 100% Match Deposit Bonuses, but only up to a maximum value of $800. However, it should be noted that each deposit will also get you 20 or 30 Free Spins.

Each site also offers generous regular promotions once the Welcome Bonuses are used up, as well as loyalty schemes and invite-only VIP Clubs to reward their most dedicated customers. The more you play, the more perks, such as special hosts and prizes, you will receive. Both sites also allow you to earn points, which can be redeemed for extra credits, with every bet you place.

Banking Options

A range of prepaid vouchers, eWallets, Credit Cards, Debit Cards, and bank transfers, including Skrill, Neteller, VISA, MasterCard and EcoPayz is offered by both operators. CasiPlay does have more options, and pending time after a withdrawal request is 48 hours.

JackpotCity’s pending time can also be up to 48 hours, but it can also be as little as 24. Conversely, the older site’s withdrawal times are longer. With eWallets the times are 0-1 hour for CasiPlay versus 24-48 hours for JackpotCity; for Credit and Debit Cards and bank transfers they are up to 5 versus up to 6 days. Bank transfers can take up to 7 days in both cases.

At the established as well as the new online casino, you can make deposits and withdrawals in a variety of currencies including Canadian Dollars. All transactions are also protected with SSL encryptions on both websites.

Customer Support

If you’re an existing or new online casino player at either establishment you’ll be able to access friendly and professional customer support with ease. CasiPlay’s Customer Support Agents are available via live chat, telephone or email between 06:00 and 23:00 GMT every day of the week. JackpotCity’s agents can be reached via email or live chat at any time.

Responsible Gaming Processes

To ensure player wellbeing and keep gaming fun, both sites have various responsible gambling resources and tools in place. The processes are similar on each site and include self-assessments to help you decide if your behaviour is problematic, and contact details for support organisations where you can get more help. Self-exclusion periods, where you won’t be able to log into your account, are possible at both the new online casino and its more established counterpart. You can also set deposit limits.

When your self-exclusion period is over, you’re allowed access to your account and given a cooling-off period before you place any bets. That way, you can decide if you’re ready to start playing again. Both websites are also committed to preventing underage gambling, and ensure that any new online casino member is of legal age by confirming their identity numbers. As well as this measure, they provide links to filtering companies that can restrict access if your device is shared with minors.

Licences and Regulation

JackpotCity is licensed and regulated by the Malta Gaming Authority, and all its Random Number Generation games are independently audited and endorsed for fairness by eCOGRA. The new online casino also holds a licence from the Malta Gaming Authority, in addition to a licence from the United Kingdom Gambling Commission, and an independent fairness certification from iTech Labs.

Wherever you choose to play, you can trust that you will be treated safely and fairly at all times. In fact, it should be clear why both of these operators are considered among the top online casinos in Canada regardless of how long they have been in operation. We suggest that you try them both out, and then choose the one that you most prefer.